FAQ:
Q1. Can lhave a sample order for led Screen?
A: Yes, we welcome sample order to test and check quality. Both for LED moduel or a whole screen
Q2. What about the lead time?
A:Order less than 100 square meter led time take 15 working days
Q3. Do you have any MoQ limit for led Screen order?
A: Low MOQ,1 square meter or a moudle checking is available
Q4.How do you ship the goods and how long does it take to arrive?
A: We mostly accectp FOB train term, but we can help you order and arrange shipping acent. It usually take 20 30 davon sea. a few davs for customer clearance
Q5.How to proceed an order for led Screen?
A: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the design document and places deposit for formal orderFourthly We arrange the production.
Q6. ls it OK to print my logo on led Display product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty to our products
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than0.2%Secondly, during the quarantee period, we wil send new module with new order for small quantity. Fordefective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.